At Swift we like to play it pretty simple. Our website is quite clever and is dynamically linked to both our active stock system as well as the stock system of our suppliers.
The stock availability messages for bikes and other items are slightly different, as outlined below:
In Stock - The bike is in stock at Swift Cycles in London. Bikes may need to be assembled to order. Typically this takes 1 - 2 days before despatch.
In warehouse; delivered to you in x - y days - The bike is in stock at our supplier and will be ordered immediately. Delivery timescales: Argon 18, Cannondale, Enigma, Genesis, Scott, Storck: Delivered to you in 3 - 4 days. Cervelo and Focus: Available to collect from Swift Cycles in 8 days
Special Order - Call - Bike is specially ordered for the customer. Call 0207 377 0502 to arrange timescales, sizing, collection and bike fit
Coming Soon - We've identified this item as an exciting pre season product which may be in short supply. Pre order or contact the shop to reserve one now!
Out of Stock - Neither our supplier or ourselves have the item in stock. However, it's usually worth giving the shop a call to see if we can offer another alternative.
Accessories, Components and Apparel
In Stock - The item is in Stock at Swift Cycles in London
In warehouse; delivered to you in x - y days - The item is in stock at the supplier and will be ordered immediately. Delivery timescales: Typically 3 days for all Apparel, Components and Accessories
Special Order - Call - Item is available for the customer to special order. Call 0207 377 0502 for details
Out of Stock - Item is currently out of stock
Same Day Despatch is available on all 'in stock' items (excluding bikes) ordered before 2.00pm.
Typically Bicycles take 1 - 2 days to build and configure and will be depsatched from that point. We will email or call you when the bicycle has been built in order to arrange the most convenient time of delivery for you. We wouldn't want your new carbon pride and joy left on the doorstep for the neighbours to inspect.
Free Delivery for orders over £50
Bicycle Orders are delivered using TNT Next Day Tracked Service
Accessories, Components and Apparel orders are delivered using Post Office 48 Hour Tracked Service
Both of our delivery services are signed for. When the item has been depsatched you will receive an email with the tracking details of your package so you watch your lovely cycling goodies wing their way straight to your doorstep.
30 day returns
We want you to be 101% happy with your Swift shopping experience. So to help with this we provide a 30 day returns guarantee.
Unfortunately we cannot refund return shipping costs.
If you would like to replace the item with a different selection, the easiest method is just to ask for a refund and then place a new order on our site.
Items must be returned with their original packaging and in new and unused condition within 30 days of the original purchase.
Item Returns address:
8 Strype Street